Shipping
Currently we ship within CANADA and to United States online only . Please contact us if you have any questions regarding shipping or any other inquiries. You can send us email to info@samaranaturals.ca or call us at 902.220.6682 and we will get back to you within one to two business days.
Expedited Parcel shipping is FREE within CANADA based on your subtotal as below. Shipping will take 3-7 business days, depending on where you are.
Anywhere in CANADA : If your subtotal is $79 or more
In Nova Scotia: If your subtotal is $45 or more, excluding Christmas Season Specials
Orders are shipped from Monday to Friday using Canada Post within 1 to 3 business days once payment is received. Your package will be shipped to your mailing address unless otherwise indicated. So please double-check your mailing address before placing your order.
You can choose from the two most cost effective shipping options via Canada Post: Expedited Parcel and Xpresspost. While we’ll do our best to ship your order within 1 to 3 business days; however, shipping times are beyond our control.
Unfortunately, we cannot offer flat rate shipping at this time due to various weights on our glass jar containers.
*Shipping to remote and rural areas of Canada may incur additional charges. Please contact us before making your purchase.
Returns
At, SAMARA NATURALS, we stand behind the quality of our products and care deeply about our customers’ satisfaction. If you have any concerns about your order, please contact us.
*** Applies to HALIFAX RESIDENTS ONLY: We will be glad to offer exchange or refund item(s) that is/are directly bought from SAMARA NATURALS Online with a receipt within 48 hours of purchase. Some conditions apply, please see return policy below (email receipt or packing slip that arrived with your package is acceptable).
For other cities and provinces within CANADA, we would exchange or refund your online purchase directly from SAMARA NATURALS excluding return shipping cost. Please contact us prior to return your item(s).
Unfortunately, we are not able to provide refund or exchange for any purchase made from US.
As all our products are purely organic, Items must be returned unused and unopened to receive your refund.
Sales on gift cards are final.